FAQs
How do I remove a deceased person from a direct marketing database?
This should be done in the standard way by writing to the organisation (data controller) and explaining the circumstances. In the vast majority of cases, this will be respected, as the data controller will have no business case for continuing to send direct marketing in such cases.
As the Data Protection Acts only provide a right to object to the receipt of direct marketing to living individuals, there is no express provision to object to such mail addressed to a deceased person. However, where there is reason to believe that a reasonable request for the removal of a deceased person's details is being ignored for the purpose of continuing to send mail to the home in question, there may be rights under the Acts in such circumstances for a living individual in that home to object to its receipt.