In the examination of any data protection complaint we cannot assume that either party is right. We must examine all the facts of the case before reaching a conclusion. Accordingly, until the matter is concluded, any incidents of infringements are alleged infringements. Once the matter is concluded the outcome will state whether, based on our findings of fact, that the incident occurred or not. 

However, cases are not always brought to a close by way of a full examination of the matter; sometimes complaints are withdrawn or amicably (in friendly way) resolved and under those circumstances, the complaint may be still an ‘alleged complaint.’