FAQsFrequently Asked Questions
What are cookies?
Cookies are usually small text files stored on a device, such as a personal computer (PC), a mobile device or...
See More InformationWhat is the law on the use of cookies?
There is a common misunderstanding that cookies are regulated by the General Data Protection Regulation (GDPR). In fact, the law...
See More InformationMy website or app uses cookies and other tracking - do I have to get consent from users?
Yes. However, there are some types of cookies that are exempt from the requirement to obtain consent but these are...
See More InformationDoes my website have to have a banner?
Your website or service needs to provide clear and comprehensive information to users prior to the setting of any cookies...
See More InformationDoes the law only apply to websites?
No. The law applies to the storage of any information, or access to information already stored, on a user’s device...
See More InformationDo I need to provide information about the names and the duration of cookies and other storage?
Yes. You must provide information about the types of tracking and storage in use, the functions of the cookies concerned,...
See More InformationWhat are the common problems the DPC sees on websites and in other interfaces controlling the use of cookies and tracking?
Common problems include the use of third-party consent management platforms which have been arranged to include boxes or toggles pre-checked...
See More InformationDo I have to use a third-party consent management platform?
No. However, if you do choose to use such a service you should ensure that the tool functions exactly as...
See More InformationDo I need consent for analytics cookies?
Yes. Analytics cookies are used as a measuring tool for websites, including to provide information on the number of unique...
See More InformationI am being asked by a website or app to consent to cookies – what choice do I have?
The tools provided should allow you to select the cookies you want to permit in a granular way, that is,...
See More InformationCan I rely on a lawful basis other than consent for the storage of cookies or for the use of other tracking technologies?
No. Consent is the only lawful basis that applies to the storage of information, or access to information already stored,...
See More InformationWhere can I get further information?
For further information, read our full guidance note on cookies and other tracking technologies....
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