FAQsFrequently Asked Questions
My personal information has been passed to a debt collection agency. Is this a data protection issue?
Providing personal details to a debt collection agency (data processor) to pursue a debt on behalf of a business or...
See More InformationCan a financial institution ask for my PPSN when I am opening a new account?
The lawful basis to seek a Personal Public Service Number (PPSN) is provided for under Article 6(1)(c) and (e) of...
See More InformationHow long can an insurance quote be held for?
When a person is seeking a quotation for an insurance policy, it is part of the contractual process whereby the...
See More InformationCan my insurance company request a copy of my full medical records from my GP?
As part of their claims processing procedures, health insurance companies may request medical information directly from a patient’s medical practitioner...
See More InformationCan an organisation retain my credit card / bank account details after I close my account with that organisation?
The Article 5(1) (e) General Data Protection Regulation (GDPR) principle of “storage limitation” requires that personal data… is kept in...
See More InformationCan an organisation re-use my retained credit card information for a subsequent purpose?
The Article 5(1) (e) General Data Protection Regulation (GDPR) principle of “storage limitation” requires that personal data… is kept in...
See More InformationWhat is Politically Exposed Person’s (PEP) screening?
Financial institutions are legally obliged under Anti-Money Laundering (AML) legislation to carry out Politically Exposed Persons (PEP) screening where there...
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