Case Studies Data Breach Notification

 

Loss of control of paper files

A public sector health service provider notified the DPC that a number of files containing patient medical information had been found in a storage cabinet on a hospital premises which was no longer occupied.

The records were discovered by a person who had gained illegally accessed a restricted premises and subsequently posted photographs of the cabinet containing the files on social media . The public sector organisation in question informed the DPC that, having become aware of the breach, a representative of the organisation was sent to locate and secure the files. The files were removed from the premises and secured .

This breach highlights the importance of having appropriate records management policies; including mechanisms for tracking files, appropriate secure storage facilities and full procedures for the retention or deletion of records . The DPC issued a number of recommendations to the organisations to improve their personal data processing practices .