Case Studies Access Request Complaints

 

Access requests and legally privileged material

This complaint concerned an alleged incomplete response to a data subject access request. The background to this complaint was that the complainant had submitted an access request to the trustees of a pension scheme (the “Trustees”). As part of its response to the access request, the Trustees referred to a draft letter relating to the complainant; however, this draft letter was not provided to the complainant.

It was established that the Trustees were the data controller as they controlled the contents and use of the complainant’s personal data for the purposes of the complainant’s pension. The data in question consisted of (amongst other things) information about the complainant’s employment and pension and was personal data because it related to the complainant as an individual and the complainant could be identified from it.

The data controller sought to argue that the draft letter was legally privileged and that therefore the data controller was not required to provide it to the complainant . The DPC sought further information from the data controller regarding the claim of legal privilege over the draft letter . In response, the data controller did not clarify the basis on which privilege was asserted over the draft letter, however, it agreed to provide the data to the complainant.

It was decided therefore that the data controller had failed to establish an entitlement to rely on the exemption in respect of legally privileged data. Accordingly, the letter should have been provided to the complainant in response to the complainant’s access request within the timeframe set out in the legislation.

Under Article 15 of the GDPR, a data subject has a right to obtain from a data controller access to personal data concerning him or her, which are being processed . The data controller must respond to a data subject access request without undue delay and in any event within one month of receipt of the request . However, the right of access to one’s personal data does not apply to personal data processed for the purpose of seeking, receiving or giving legal advice or personal data in respect of which a claim of privilege could be made for the purpose of or in the course of legal proceedings . Where a data controller seeks to assert privilege over information sought by a data subject under Article 15, the DPC, examining a complaint in relation to the refusal, will require the data controller to provide considerable information, including an explanation as to the basis upon which the data controller is asserting privilege, so that the validity of the claim can be properly evaluated .